Front Desk Executive (Female)

* Lead the creation of a warm and welcoming atmosphere, greeting students and guardians with enthusiasm and professionalism. * Drive exceptional client experiences by managing incoming calls, emails, and inquiries with promptness and courtesy. * Architect seamless consultation scheduling, coordinating appointments between students and senior counselors with precision. * Deliver personalized support to walk-in clients, providing introductory information on services and guiding them to the relevant department. * Champion a well-organized and tidy reception area and meeting rooms, ensuring a positive first impression. * Facilitate the onboarding process for students, assisting with initial form completion and document collection. * Streamline administrative tasks, including data entry, filing, and inventory management, to maintain office efficiency. * Collaborate with the counseling team to ensure a cohesive workflow and outstanding client service. * Amplify the agency's presence at education fairs, seminars, and promotional events, providing support to the team as needed. * Enhance social media engagement by participating in live interactions or videos, showcasing the agency's personality and expertise.