Business Development & Client Service Executive

* Spearhead customer interactions, providing top-notch support for walk-in and online inquiries * Drive sales growth by assisting clients with courier bookings and service details, ensuring seamless experiences * Identify and capitalize on new business opportunities, fostering expansion and development * Nurture strong, long-lasting relationships with existing customers, ensuring loyalty and retention * Manage administrative tasks, including invoice preparation, receipt generation, and report creation using MS Word and Excel * Facilitate effective communication via multiple channels, including phone, email, and messenger * Monitor and track international shipments, keeping customers informed with timely updates * Collaborate with the team to support daily office operations and sales activities, driving overall success